Software, web and mobile development company · Working worldwide since 2008

App Maintenance

Keep Your App Alive, Not Just Installed

Mobile apps need ongoing care to stay secure, compatible and fast. We monitor performance, manage OS and dependency updates, patch vulnerabilities and handle issues before they impact your users.

  • OS-Ready Before Launch Day
  • Real-Time Crash Monitoring
  • Security Patched
  • US · UK · Canada · India

The cost of neglect

Is your app slowly falling apart?

Apps are not set-and-forget. If any of these sound familiar, your app needs proactive care before it costs you users or its place in the store.

06 failure points we design out of every plan
  1. 01

    Every OS release is a fire drill

    Apple and Google ship major platform updates every year, and minor ones constantly. Left unmaintained, an app breaks, gets flagged, or quietly vanishes from the store. We test against public betas so release day is a non-event.

  2. 02

    Reviews are your crash reporting

    If a one-star review is the first you hear of a crash, you have already lost that user and a few more silently behind them. Real crash monitoring catches it before your rating does.

  3. 03

    Unpatched dependencies, exposed data

    SDKs and libraries carry security advisories on a rolling basis. An app nobody is watching quietly accumulates known vulnerabilities. We track and patch them before they become an incident.

  4. 04

    The store is one policy change from delisting

    Minimum SDK targets and platform policies shift constantly, and Apple and Google delist apps that fall behind without much warning. We keep yours compliant, quietly, in the background.

  5. 05

    A one-line change takes three weeks

    When the original developers have moved on, even a copy edit or a price update turns into a small project. A maintenance plan means a team that already knows the codebase and turns changes around fast.

  6. 06

    It used to feel faster

    Performance erodes quietly as data accumulates and dependencies age in the background. Launch times creep up, screens lag, and users notice before you do. We monitor and tune so it stays fast.

Who we work with

Industries that cannot afford downtime

From regulated fintech apps to on-demand platforms running around the clock, we maintain software where an outage is never a minor inconvenience. We learn the codebase properly before we touch it.

Health & Fitness
FinTech
Retail & Ecommerce
Logistics
Education
Startups
On-demand
Enterprise
Social
Agencies

What we cover

Our app maintenance services

Everything it takes to keep an app healthy: monitoring, updates, security, performance, fixes and the improvements that keep it moving forward.

OS Update Readiness

We run your app against iOS and Android public betas ahead of release, fixing what breaks before your users ever see it.

Crash Monitoring & Fixes

Real-time crash reporting through Sentry or Crashlytics, with alerts routed straight to us and fixes shipped before the trend shows up in your reviews.

Security Patching

Continuous monitoring of every dependency and SDK for known vulnerabilities, with patches applied on a schedule, not after an incident.

Dependency & SDK Updates

Libraries, frameworks and SDKs kept current so the app stays buildable, secure and simple to extend, rather than a maintenance project of its own.

Store Compliance

SDK targets and store policy tracked continuously so your listing stays live through every Apple and Google policy shift.

Performance Monitoring

Launch time, memory and responsiveness tracked over time, with tuning work scheduled before users start to notice the slowdown.

Bug Fixes & Small Changes

A dedicated team for fixes, content edits and small changes, drawn from your monthly hours with no separate quote for every request.

Feature Enhancements

Ongoing feature work funded from your plan, so the app keeps moving forward instead of sitting still between emergencies.

Backend & API Maintenance

Servers, APIs and infrastructure kept updated, monitored and reliable, maintained in step with the app that depends on them.

App Store Optimization

Listing, keywords and screenshots refined on an ongoing basis to protect and grow organic downloads.

Monthly Reporting

A plain-language monthly report on crashes, performance, patches applied and hours spent, so you always know the state of your app.

Priority Support

A helpdesk with defined response times. Most tickets raised in your evening are resolved before you are back online.

Why choose us

App maintenance done the right way

Good maintenance is proactive: catching problems before users do, staying ahead of OS releases and keeping the app improving. We treat your app as a living product and back it with dependable support. These are the standards behind every plan.

Start your plan
  • Proactive, not reactive

    We catch OS changes, crashes and vulnerabilities before your users do, instead of reacting once the reviews turn.

  • Overnight resolution your time

    Our working hours pick up as yours wind down, so most tickets raised in the evening are closed by the time you are back online.

  • Ahead of every OS release

    We test against public betas before Apple and Google ship, so release day never breaks your app.

  • Security taken seriously

    Every dependency is watched for advisories and patched promptly, because an app holding user data cannot wait on a fix.

  • Transparent monthly reports

    A plain-language report every month, showing exactly what was monitored, fixed and improved.

  • No change too small

    Copy edits, price updates and small tweaks come out of your monthly hours, with no separate quote each time.

  • A team that knows your app

    We learn your codebase properly up front, so you are not re-explaining the app on every ticket you raise.

  • Unused hours roll over

    A quiet month does not mean wasted spend. Hours you do not use carry into the next month instead of resetting to zero.

How we work

Our app maintenance process

From onboarding audit to ongoing support, a clear cycle that keeps your app healthy month after month.

  1. 01

    Onboarding Audit

    We review the codebase, dependencies, store standing and any open issues to set an honest baseline.

  2. 02

    Monitoring Setup

    Crash reporting, performance tracking and uptime alerts wired up across the app before anything else.

  3. 03

    Security Baseline

    A full dependency and SDK audit, with anything urgent patched in week one.

  4. 04

    Update Cycle

    Dependency, OS-readiness and store-compliance updates begin on a running schedule.

  5. 05

    Fixes & Changes

    Bug fixes and small changes handled from your monthly hours, turned around fast.

  6. 06

    Enhancements

    New features and improvements scoped and shipped as part of ongoing care.

  7. 07

    Reporting

    A clear monthly report on health, work completed and what we recommend next.

  8. 08

    Ongoing Support

    A responsive helpdesk with defined response times, month after month.

What is included

Occasional fixes are not maintenance

Calling someone only when the app breaks is expensive and slow. Proactive maintenance keeps it healthy. Here is what a real plan includes.

What you get Ad-hoc fixes WebNX
OS beta testing before public release
Real-time crash alerts, not review-based discovery
Dependency vulnerability scanning
Store policy & SDK compliance checks
Performance monitoring with alert thresholds
Monthly report with crash-free rate & metrics
Defined response-time SLA
Bucket of hours for fixes & small changes
Fixes only after something breaks, billed per incident
Backend & API monitoring included

Client words

Trusted to keep apps healthy

September used to mean a broken app for us, every single year, right on cue with the new iOS. That has not happened since we moved onto their plan. They are already testing the betas while we are still watching the calendar.

Founder Fitness app, United States

Most of the time a crash is already fixed before we spot it ourselves. The monthly report is the one document from any vendor on our books that I actually read start to finish.

Product Manager Retail app, United Kingdom

We took over an app from a team that had disappeared. They audited it, closed the security gaps, got us back onto current SDK targets so Google stopped flagging us, and it has stayed stable ever since.

CTO Logistics platform, Canada

Built with proven tools

Our maintenance toolkit

We use proven monitoring, CI and store tooling to keep your app healthy and releases reliable.

  • Swift
  • Kotlin
  • React Native
  • Flutter
  • Sentry
  • Crashlytics
  • Firebase
  • Fastlane
  • TestFlight
  • Play Console
  • App Store Connect
  • GitHub Actions

Questions, answered

App maintenance FAQs

How much does app maintenance cost?

Maintenance costs depend on the app's complexity, platform coverage, monitoring and support needs. Plans can include updates, security checks, performance monitoring, backups and ongoing improvements. We assess your app first and recommend a plan that fits its requirements.

What does an app maintenance plan include?

OS-update readiness, crash monitoring and fixes, security and dependency patching, store-compliance updates, performance monitoring, a monthly report, a bucket of hours for fixes and improvements, and priority support. Exact inclusions vary by plan.

Can you maintain an app you did not build?

Yes. Most of our maintenance clients are on apps we did not originally build. We start with an audit to understand the codebase, document its current state and patch anything urgent, then take over ongoing care.

Why do apps need maintenance?

Mobile apps are not set-and-forget. Apple and Google release OS updates and change policies and SDK requirements constantly, dependencies pick up security advisories, devices change, and performance quietly degrades as data grows. Without maintenance, apps break, get delisted or become insecure.

How quickly do you respond to issues?

Critical issues like crashes or a store delisting are addressed within hours. Standard issues are handled within one business day. Our working hours overlap with the US, UK and Canada, so most fixes land overnight your time.

Do you handle both iOS and Android?

Yes. We maintain native iOS and Android apps as well as cross-platform React Native and Flutter apps, keeping both platforms current, compliant and stable.

What happens when a new iOS or Android version releases?

We test your app against the public betas ahead of the release, fix anything that breaks and update for new requirements, so when the OS ships your app already works. No scramble, no broken release day.

Can you add new features, not just fix bugs?

Yes. Maintenance plans include improvement hours, and we scope larger features separately. We treat your app as a product that should keep getting better, not just stay alive.

Do you maintain the backend too?

Yes. Most apps depend on a backend and APIs. We keep the server, APIs, dependencies and infrastructure updated, monitored and reliable alongside the app itself.

What is in the monthly report?

Crash-free rate and trends, performance metrics, updates and patches applied, store status, work completed from your hours, and recommendations. Written in plain language so it takes minutes to read.

Can I cancel the maintenance plan?

Plans are monthly rolling with 30 days notice. We do not lock you into long contracts. If you move on, we provide a full handover of the codebase, accounts and documentation.

Do I still own my app and accounts?

Yes. You own your app, your code, your App Store and Play accounts and all your data. We access them to maintain the app, not to control it, and you can move at any time.

Ready to stop worrying about your app?

Tell us about your app and where it hurts. We will audit it and recommend the right maintenance plan, usually within one business day.