Core & Plugin Updates
Regular updates to WordPress core, plugins, themes and PHP versions, tested on staging before they touch production. No surprise breakages on your live site.
Website Maintenance
A Website That Stays Secure and Fast
Eighteen years of keeping sites secure, fast and online. Proactive updates, security monitoring and automated backups, handled by a helpdesk that resolves most issues overnight your time, before you ever notice.
- 24/7 Monitoring
- Fast Response
- Secure & Backed Up
- Any Platform
The cost of neglect
Is your website quietly becoming a liability?
Most website problems are preventable. If any of these are true of your site right now, the risk sitting underneath is bigger than it looks.
06 risk points we close on every maintained site
- 01
Plugins and software quietly falling behind
Outdated WordPress plugins, PHP versions and npm packages are the number one way sites get compromised. Most hacked sites were running software with a fix already available.
- 02
A backup nobody has actually tested
A backup you have never restored is a guess, not a safety net. If your host is the only copy and something goes wrong, recovery can take days instead of minutes.
- 03
Nobody watching uptime or errors
If your site goes down overnight and a customer finds out before you do, you have lost the sale and some of their trust. Proactive monitoring catches outages in minutes.
- 04
Speed slipping without anyone noticing
Site speed erodes gradually as content, plugins and traffic pile up. Without ongoing tuning, Core Web Vitals drift and rankings and conversions slide with them.
- 05
Small fixes stuck in a queue for weeks
A typo sitting on the homepage for two weeks because development is backlogged is a website working against you. A maintenance plan puts a fast-turnaround hours bucket behind every small change.
- 06
One untested update taking the whole site down
Pushing a plugin or CMS update straight to production without testing first can break layouts, break checkout, or take the site offline. Every change belongs on staging before it goes live.
Who we look after
Industries we keep online
Eighteen years maintaining sites in regulated and reputation-sensitive sectors, where downtime and security incidents carry real business consequences.
Healthcare
Legal
Finance
E-commerce
Real Estate
Education
Manufacturing
Logistics
Startups
Agencies
What we do
Everything your maintenance plan covers
Every plan is built around the specific needs of your site. Here is what you can expect us to cover, month in and month out.
Security Monitoring & Hardening
Malware scanning, firewall rules, login hardening, SSL management and proactive patching to keep your site and your customers' data safe.
Performance Monitoring & Optimization
Ongoing Core Web Vitals tracking, image optimization, caching tuning and CDN management so your site stays fast as content and traffic grow.
Automated Backups & Recovery
Daily automated backups stored off-site, tested monthly and restorable in under an hour if something goes wrong.
Uptime Monitoring & Alerting
24/7 monitoring with alerts if your site goes down, response time degrades, or an SSL certificate is about to expire. We find out before you do.
Content Updates & Edits
Text changes, image swaps, new pages and layout edits, handled quickly from a monthly bucket of hours with a guaranteed turnaround.
Monthly Reporting
A clear monthly report covering uptime, security scan results, updates applied and page speed scores, so you always know your site is being looked after.
Emergency Support & Recovery
If something breaks outside business hours, we are reachable. Most critical issues are resolved the same day, with status updates the whole way through.
CDN & Caching Management
Cloudflare configuration, cache purging, image CDN setup and header optimization to keep delivery fast for visitors in every region.
Why choose us
Maintenance that works while you sleep
Most of our work happens before you start your day. We have monitored, updated and secured production sites for eighteen years, reporting back so you always know your site's health without having to ask.
Get a free site audit-
Proactive, not reactive
We catch problems before your visitors do. Monitoring, scheduled updates and regular audits mean most issues never turn into incidents.
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Resolved overnight, your time
Our working day starts as yours ends. Most tickets raised in the evening are closed out before you sit down the next morning.
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Reports that are actually readable
A plain-language report lands every month showing exactly what was done, what was found and where the site's health stands.
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A backup before every change
We back up before every single update. If something breaks, we restore in minutes instead of debugging a broken state for hours.
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Security treated as urgent, always
Security updates are never skipped. Every vulnerability notice gets patched within 24 to 48 hours depending on severity, no exceptions.
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Performance held steady over time
We check Core Web Vitals monthly and step in the moment scores start to slip, before it shows up in your search rankings.
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Eighteen years, one team that knows your site
We read the existing setup before touching anything, and we have been doing this since 2008. You are never re-explaining your site to someone new.
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No task too small to matter
Text changes, image swaps, plugin questions and form updates all come out of your monthly hours bucket, no separate quote for each one.
How we onboard you
Our maintenance onboarding process
Eight stages from first contact to ongoing care. No long setup delays, no unexplained access requests, no surprises.
- 01
Onboarding Audit
We document your current setup, flag existing risks and establish a baseline before we change anything.
- 02
Monitoring Setup
Uptime monitoring, SSL tracking and performance alerts configured and confirmed working end to end.
- 03
Security Baseline
Firewall rules, login hardening, a malware scan and backup configuration, completed and verified.
- 04
First Update Cycle
Every pending core and plugin update applied, tested on staging before it ever reaches production.
- 05
Staging Test
Changes validated on a staging environment to confirm nothing breaks before it goes live.
- 06
Go Live
Approved changes pushed to production, with a backup taken immediately beforehand as insurance.
- 07
Monthly Report
A plain-language report covering uptime, security scans, updates applied and performance scores.
- 08
Ongoing Support
Content updates, incident response and new requests handled from your monthly hours bucket.
What is included
Managed maintenance versus doing it yourself
Handling maintenance in-house is possible. The question is whether the hours, the risk and the missed items are worth the saving.
What you get Doing it yourself WebNX
Proactive security updates within 48hrs
Tested backup before every change
24/7 uptime monitoring with alerts
Monthly performance & security report
Malware scanning & cleanup
CDN & caching management
Staging environment testing
Emergency on-call response
SSL & domain renewal tracking
Content update bucket (monthly hours)
Client words
Trusted by businesses that cannot afford to go dark
Two years and they have never missed a renewal or let a plugin go dangerously out of date. Our site has had zero security incidents. I genuinely do not think about the website anymore, which is exactly what I wanted.
We had a plugin conflict that took our checkout down on a Saturday afternoon. They had it fixed within two hours, including a post-mortem report on Monday. That response is why we renewed for a third year.
The monthly reports are the most useful part. I can see uptime, speed scores and what was updated, all in plain language. It takes five minutes to read and I know everything I need to know about our website.
Tools we use
Our maintenance technology stack
We use proven, widely supported tools for monitoring, security and performance so your maintenance setup is transparent and portable.
- WordPress
- WooCommerce
- PHP
- Nginx
- Cloudflare
- MySQL
- AWS
- Sucuri
- WP Rocket
- Git
- UptimeRobot
- Slack
Questions, answered
Website maintenance FAQs
How much does a website maintenance plan cost?
Cost depends on your platform, the complexity of the site and how many hours of monthly work are included, so it varies plan to plan. We start with a free audit of your current site and give you a clear, itemized quote before you commit to anything.
What is included in a maintenance plan?
Core and plugin updates, security scanning, automated backups, uptime monitoring, performance checks, a monthly report and a bucket of content-update hours. Exact inclusions vary by plan.
How quickly do you respond to problems?
Critical issues (site down, security incident) are addressed within 2 to 4 hours, day or night. Standard issues are resolved within one business day. Our working hours overlap with US, UK and Canada time zones.
Do you maintain websites you did not build?
Yes. We start with a paid audit to document the current state of the site, identify any existing security issues and establish a baseline. Most new maintenance clients are on sites we did not build.
What platforms do you maintain?
WordPress and WooCommerce are our primary platforms. We also maintain sites built on PHP, Laravel, Node.js, Webflow and static site frameworks. Contact us if you have a different platform.
How often do you update plugins and core software?
Security updates are applied within 24 to 48 hours of release. Regular plugin and core updates are applied monthly after staging testing. We never update production without testing first.
What happens if my site goes down?
Our monitoring alerts us immediately. We diagnose, communicate the issue to you and begin recovery. Most outages are resolved within two to four hours. You receive a post-incident report explaining the cause and the fix.
How do you handle backups?
Automated daily backups are stored off-site. We test restores monthly to confirm they actually work. Before any significant update, we take a manual backup so rollback is instant if something breaks.
What does the monthly report include?
Uptime percentage, response time trends, updates applied, security scan results, Core Web Vitals scores, any incidents and what was done. Written in plain language, not technical jargon.
Can I request content changes under the plan?
Yes. Every plan includes a monthly bucket of content-update hours for text changes, image swaps, new pages and minor layout edits. Larger changes are quoted separately at an agreed rate.
Can I cancel the maintenance plan?
Plans are monthly rolling with 30 days notice. We do not lock you into long contracts. If you decide to manage maintenance yourself, we provide a handover document covering everything we have set up.
Do I still own my website?
Yes. You own your website, your domain, your hosting account and all your content. We access your site to maintain it, not to control it. You can move to another provider at any time.
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Ready to stop worrying about your website?
Start with a free audit. We document the current state of your site, flag the risks and recommend the right plan, no obligation to continue.